FAQs
Häufig gestellte Fragen
Unsere Akutsprechstunde findet täglich von 11:00 bis 12:00 Uhr statt. Bitte vereinbaren Sie hierzu telefonisch vorab einen Termin.
If you liked our practice, we look forward to a positive review on Google.
Please always take your insurance card with you when you visit us. Unfortunately, we can only treat you in exceptional cases or in an emergency without proof of insurance. Please also note that the "eRezept" (electronic prescription) will only work if your insurance card has been scanned.
Due to the high cost pressure, the statutory health insurance funds have tightened the rules for prescribing these so-called "Heilmittel" considerably in recent years. As a GP practice, we now have to follow precise guidelines as to when we are allowed to prescribe something. Short-term prescriptions are not normally a problem. We are also happy to support you in other cases and, in special cases, help you to submit an application to your insurance company so that you receive the treatment you need.
We are happy to help out with a prescription for a small pack of specialist medication if your specialist is not available. A permanent prescription of expensive, specialist medication is not possible, as we unfortunately cannot accept liability for medication unknown to us. In addition, we must first check whether we are authorised to prescribe each medication in accordance with your health insurance company's guidelines. We ask for your understanding if we have to refer you to the relevant specialist practices for permanent prescriptions, even if this seems a little inconvenient for you.
If you visit a specialist without a referral, we will not receive a report. Without specialist reports, we cannot continue the treatment started by the specialist! You may also suffer disadvantages in the event of enquiries from insurance companies, pension offices, social courts, pension insurance companies, etc.! Applications for rehabilitation treatment, severe disability certificates or care levels are often rejected if we are unable to send specialist reports. So make sure you always bring a referral from us and insist on a report to your GP in your own interest.
In general, you are always free to involve other doctors in your personal (health) decisions thanks to the free choice of doctor. There is even a special process for certain procedures. This page will help you.
Prinzipiell nehmen wir auch neue Patienten an. Auf Grund begrenzter Kapazitäten erlauben wir uns allerdings eine Entscheidung in jedem Einzelfall. Bitte nehmen Sie hierzu telefonisch Kontakt mit uns auf.
Ja, aber nur unter engen und seltenen Voraussetzunge als Bestandspatient. Denn im Rahmen unserer ärztlichen Sorgfaltspflicht erheben wir einen Befund durch persönliche Untersuchung, um eine erste Erkrankung auszuschließen. Nach telefonischer Anamnese kann im Einzelfall eine Erstbescheinigung über eine Arbeitsunfähigkeit für bis zu 5 Kalendertage erfolgen. Bitte beachten Sie, dass keine schwerwiegende Symptomatik vorliegen darf. Für eine Verlängerung der AU müssen Sie aber immer in die Praxis kommen. Bitte beachten Sie, dass Ihr Arzt eine Krankschreibung auch ablehnen kann oder Sie gegebenenfalls in die Praxis bittet.